Contact Us - Insurancebookers

Contact us
For Sales and Customer Service Enquiries please contact us using one of the methods below:

Email Us
enquiries@insurancebookers.com

Call Us
0871 977 2222 (calls cost 10p per minute from a BT landline, calls from other networks and mobile operators may vary).

Call Centre Hours
Monday - Sunday : 07:30 - 24:00

What if I have a complaint?
Insurancebookers and Chartis UK do everything possible to make sure that you receive a high standard of service. If you are not satisfied with the service that you receive, please write to:

In regards to sales related matters:
Insurancebookers Limited
Customer Services Manager
140 Aldersgate Street
London
EC1A 4HY
Email: enquiries@insurancebookers.com

In regards to claims related matters:
Travel Guard
Customer Care Manager
PO Box 2157
Shoreham by Sea
West Sussex
BN43 9DH
Email: uk.claims@travelguard.com

If you are not satisfied with the way in which your complaint has been handled, you may refer the matter to the Financial Ombudsmen Service who will investigate your complaint:

The Financial Ombudsmen Service
South Quay Plaza
183 Marsh Wall
London
E14 9SR

Telephone: 0845 080 1800